Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section included in our Control Panel features a collection of help articles and frequently asked questions. Aimed at fixing any common problem that you could come across, they are written by our support team of competent techs.

  • Top quality support service
  • Tutorial Videos

  • If you prefer to watch how a task is accomplished or how a problem is remedied, instead of just reading about it, have a look at our selection of how–to video tutorials. They address various issues and will help you quickly learn how to work with the Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer service with a sixty–minute ticket response guarantee. A group of trained technicians will be available to you to attend to all the inquiries that you could have. During off–peak times, an answer will be provided within just twenty minutes.